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Shipping & Returns

Shipping Policy

📦 Shipping Policy 📦

Thank you for shopping with us! Below are the details of our shipping process:

Standard Shipping

  • Orders are processed within 1-3 business days after confirmation.

  • Shipping can takes up to 10 working days from the date your order is confirmed.

Pre-Orders & Special Promotions

  • For Pre-Order or Special Promo items, shipping times may vary.

  • Please check the product description for estimated delivery dates.

Tracking Your Order

  • Once your order is shipped, you can request your tracking number via email.

  • Contact us at info.bodymoment@gmail.com to receive tracking details.

📩 For any shipping inquiries, reach out to us at info.bodymoment@gmail.com . Please allow 24 hours for a response.

🚚 We appreciate your patience and support! 🚚

Return & Exchange Policy

🔄 Returns & Refund Policy – Skincare Accessories 🔄

We want you to love your purchase! If you are not satisfied with your skincare tool, please review our return policy below.

Eligibility for Returns

  • Items must be unused, unopened, and in their original packaging for hygiene reasons.

  • Returns must be requested within 14 days of receiving your order.

  • We do not accept returns on used, opened, or damaged items due to health and safety regulations.

How to Initiate a Return

  1. Email us at info.bodymoment@gmail.com with your order number and reason for return.

  2. Wait for Approval – If your return is eligible, we will provide return instructions.

  3. Ship the Item Back – The customer is responsible for return shipping costs.

  4. Refund Processing – Once received and inspected, refunds (excluding shipping fees) will be issued to the original payment method within 5-7 business days.

Non-Returnable Items

  • Opened or used skincare tools.

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